A lemonade week

This week didn’t start off so well, but it ended much better.

Because I was frustrated by a situation with a project, I forced myself to learn how to do something that will be of great benefit to my business. I love learning new things and I was irritated enough to sit down and work my way through most of it in a day, focusing on that and nothing else.

Now I have this brand new skill, something that’s in demand by clients and I know how to do it myself. That feels very good.

A panic-inducing problem with reseller hosting this morning led me to two good results.

First, I learned that HostGator can restore an account from backup in minutes. Go HostGator!

Second,  I integrated my hosting account management software’s client side into my hosting website with a lot of styling effort. For several years, I’d spend many hours updating my custom templates whenever WHMCS came out with an update. It was frustrating and time-consuming.

This morning one of my clients pointed out that he had trouble submitting a support ticket. It was a templating problem, something I’d missed in the last WHMCS update. I turned on one of the default template sets and turned off my custom ones…

It’s no longer integrated, but the new support portal does look pretty good and it’s entirely functional. I made a few little changes and added links back to the main part of my website, but for the most part, I will never again have to touch these templates, even when a new release of the software comes out. So that’s a good thing too.

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