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This is the blog for my web design, development and marketing company, Red Kite Creative. Mostly what I'll be writing about is work-related but anything is fair game. Read more about me here...


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OptionCart - can't say enough about their support team

September 11th, 2006 by debbie campbell

I’ve used OptionCart for a number of websites in the last 14 months. It’s an administrative front-end for Mal’s E-commerce, a cart provider I’ve used since 1998 for my retail website.

OptionCart is inexpensive, works quite well and as open source software has a LOT of potential for customization (all written in PHP using a MySQL database).

But what really sets them apart is their outstanding tech support. Susan and Sherri have sent me many lines of custom code to accomplish some pretty demanding requests from clients… They are always exceptionally helpful, timely and polite and go way beyond the call of duty.  No other company I’ve dealt with as a web designer even comes close.

If you’re a user of Mal’s cart system (which I also highly recommend) and need more functionality for your clients, really consider checking out OptionCart. They offer a reseller program for web designers and developers too.

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Posted in Software Issues, Tech Support | No Comments »


Thunderbird - all my email suddenly went blank…

September 11th, 2006 by debbie campbell

I migrated from Outlook 2003 to Thunderbird a few weeks ago. I really like Thunderbird, especially the adaptive junk mail filtering…

Just a few minutes ago I was checking my mail and suddenly everything in my inbox was blank. It was there, but I couldn’t view anything. This had never happened with Outlook so I was (1) terrified momentarily that all my recent business mail was gone but then (2) resolved to find it….

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Posted in Botheration, Software Issues | 4 Comments »


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