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	<title>position: relative; &#187; Clients</title>
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	<link>http://www.position-relative.com</link>
	<description>web design/development &#124; my studio &#124; design resources</description>
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		<title>My First (Relatively) Big Project – What I Learned Along the Way</title>
		<link>http://www.position-relative.com/2011/09/what-i-learned-from-my-first-big-project/</link>
		<comments>http://www.position-relative.com/2011/09/what-i-learned-from-my-first-big-project/#comments</comments>
		<pubDate>Wed, 21 Sep 2011 22:59:20 +0000</pubDate>
		<dc:creator>Debbie</dc:creator>
				<category><![CDATA[Clients]]></category>
		<category><![CDATA[Delegating Work]]></category>
		<category><![CDATA[Project Management]]></category>
		<category><![CDATA[WordPress]]></category>
		<category><![CDATA[activecollab]]></category>
		<category><![CDATA[big project]]></category>
		<category><![CDATA[project management]]></category>

		<guid isPermaLink="false">http://www.position-relative.com/?p=2050</guid>
		<description><![CDATA[About a month ago I was contacted by a company who had a big job (from my perspective as a freelancer), a WordPress conversion project, and a very short deadline. I chatted with the project director, the developer and a few others and was hired to do a small proof-of-concept task to both determine if [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>A low-cost CRM perfect for freelancers</title>
		<link>http://www.position-relative.com/2011/01/a-low-cost-crm-perfect-for-freelancers/</link>
		<comments>http://www.position-relative.com/2011/01/a-low-cost-crm-perfect-for-freelancers/#comments</comments>
		<pubDate>Tue, 11 Jan 2011 00:42:46 +0000</pubDate>
		<dc:creator>Debbie</dc:creator>
				<category><![CDATA[Business Nuts and Bolts]]></category>
		<category><![CDATA[Clients]]></category>
		<category><![CDATA[capsule crm]]></category>
		<category><![CDATA[low cost crm]]></category>

		<guid isPermaLink="false">http://www.position-relative.com/?p=1669</guid>
		<description><![CDATA[I know I should have been doing this before, but as part of my January &#8216;business decluttering&#8217; I finally got a CRM. Finding something that&#8217;s inexpensive, good-looking, is hosted somewhere besides my server and is reasonably feature-rich was harder than I thought. I settled on Capsule, which is really a perfect fit for me. It&#8217;s [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>Returning to my ideal clients, again&#8230;</title>
		<link>http://www.position-relative.com/2010/09/returning-to-my-ideal-clients-again/</link>
		<comments>http://www.position-relative.com/2010/09/returning-to-my-ideal-clients-again/#comments</comments>
		<pubDate>Thu, 16 Sep 2010 15:00:21 +0000</pubDate>
		<dc:creator>Debbie</dc:creator>
				<category><![CDATA[Clients]]></category>
		<category><![CDATA[Web Design and Development]]></category>
		<category><![CDATA[choosing clients]]></category>
		<category><![CDATA[ideal client]]></category>

		<guid isPermaLink="false">http://www.position-relative.com/?p=1596</guid>
		<description><![CDATA[Work was a little slow midsummer. It&#8217;s really picked up in the last 4-5 weeks &#8211; a number of new projects getting started, and enough work that I hired a second intern this week. But during the lull I seem to have strayed a bit from my &#8216;ideal client&#8217; mentality. I&#8217;m working on a few [...]]]></description>
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		<slash:comments>1</slash:comments>
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		<item>
		<title>Making my reseller hosting business better</title>
		<link>http://www.position-relative.com/2010/02/making-my-reseller-hosting-business-better/</link>
		<comments>http://www.position-relative.com/2010/02/making-my-reseller-hosting-business-better/#comments</comments>
		<pubDate>Sat, 13 Feb 2010 18:23:40 +0000</pubDate>
		<dc:creator>Debbie</dc:creator>
				<category><![CDATA[Clients]]></category>
		<category><![CDATA[Hosting]]></category>
		<category><![CDATA[noco hosting]]></category>

		<guid isPermaLink="false">http://www.position-relative.com/?p=1430</guid>
		<description><![CDATA[Issues with slow or nearly nonexistent email services for my hosting clients during a RAID rebuild earlier this week scared me &#8211; enough to start investigating some new ways of managing and growing NOCO Hosting. This was only the second time in almost 3 1/4 years that I&#8217;ve had a problem that couldn&#8217;t be fixed [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Nothing to celebrate, yet</title>
		<link>http://www.position-relative.com/2009/09/nothing-to-celebrate-yet/</link>
		<comments>http://www.position-relative.com/2009/09/nothing-to-celebrate-yet/#comments</comments>
		<pubDate>Thu, 03 Sep 2009 01:23:50 +0000</pubDate>
		<dc:creator>Debbie</dc:creator>
				<category><![CDATA[Clients]]></category>
		<category><![CDATA[firing clients]]></category>

		<guid isPermaLink="false">http://www.position-relative.com/?p=1108</guid>
		<description><![CDATA[I removed a difficult element from my business life today, but when my husband suggested we go out to dinner tonight to celebrate, I found I didn&#8217;t really feel like there was anything to get that excited about. I kind of feel like I&#8217;ve barely survived drowning in the ocean and am now crawling back [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Don&#8217;t stress because of a problem client</title>
		<link>http://www.position-relative.com/2009/09/dont-stress-because-of-a-problem-client/</link>
		<comments>http://www.position-relative.com/2009/09/dont-stress-because-of-a-problem-client/#comments</comments>
		<pubDate>Tue, 01 Sep 2009 22:25:29 +0000</pubDate>
		<dc:creator>Debbie</dc:creator>
				<category><![CDATA[Clients]]></category>
		<category><![CDATA[Web Design]]></category>
		<category><![CDATA[firing clients]]></category>
		<category><![CDATA[problem clients]]></category>
		<category><![CDATA[stress]]></category>

		<guid isPermaLink="false">http://www.position-relative.com/?p=1102</guid>
		<description><![CDATA[That&#8217;s a lesson I hope I&#8217;ve learned now: I&#8217;m firing one today. I had no idea how much stress a single difficult client could bring into my life &#8211; but now I know. I hung onto the project for dear life because I really loved it, even though the client was so hard to deal [...]]]></description>
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		<slash:comments>4</slash:comments>
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		<title>Will you fix my car for free?</title>
		<link>http://www.position-relative.com/2009/08/will-you-fix-my-car-for-free/</link>
		<comments>http://www.position-relative.com/2009/08/will-you-fix-my-car-for-free/#comments</comments>
		<pubDate>Sat, 22 Aug 2009 14:49:38 +0000</pubDate>
		<dc:creator>Debbie</dc:creator>
				<category><![CDATA[Clients]]></category>
		<category><![CDATA[clients who want you to work for free]]></category>
		<category><![CDATA[free website maintenance]]></category>

		<guid isPermaLink="false">http://www.position-relative.com/?p=959</guid>
		<description><![CDATA[You buy a shiny new car. You drive a lot. You don&#8217;t do scheduled maintenance, like recommended oil changes; you never check the tires. Time goes by and one day something sounds funny &#8211; whatever it is, something&#8217;s not working right anymore. It won&#8217;t crank or the battery&#8217;s dead or the clutch is sticking or [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Communicating with clients &#8211; the need for trust</title>
		<link>http://www.position-relative.com/2009/08/communicating-with-clients-the-need-for-trust/</link>
		<comments>http://www.position-relative.com/2009/08/communicating-with-clients-the-need-for-trust/#comments</comments>
		<pubDate>Wed, 19 Aug 2009 02:08:53 +0000</pubDate>
		<dc:creator>Debbie</dc:creator>
				<category><![CDATA[Clients]]></category>
		<category><![CDATA[clients and trust]]></category>
		<category><![CDATA[communication with clients]]></category>

		<guid isPermaLink="false">http://www.position-relative.com/?p=862</guid>
		<description><![CDATA[An interesting lesson I&#8217;ve lately learned stems from my experience with one particular client. In the past four+ years since I started my business, almost all clients I&#8217;ve worked with have had something in common &#8211; too much detail overwhelms them. It would be similar to a car mechanic telling me in detail about the [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Do you have rules about work hours?</title>
		<link>http://www.position-relative.com/2009/08/do-you-have-rules-about-work-hours/</link>
		<comments>http://www.position-relative.com/2009/08/do-you-have-rules-about-work-hours/#comments</comments>
		<pubDate>Thu, 13 Aug 2009 02:38:03 +0000</pubDate>
		<dc:creator>Debbie</dc:creator>
				<category><![CDATA[Business Nuts and Bolts]]></category>
		<category><![CDATA[Clients]]></category>
		<category><![CDATA[client contact rules]]></category>
		<category><![CDATA[client emails]]></category>
		<category><![CDATA[client phone calls]]></category>
		<category><![CDATA[work hours]]></category>

		<guid isPermaLink="false">http://www.position-relative.com/?p=874</guid>
		<description><![CDATA[I know some web designers who have rules about work hours carved in stone. Granite, even. No emails and no calls accepted from clients after 5:00 pm or on weekends, period. Emails and calls will be returned after 8:00 am the next morning as long as it&#8217;s not a weekend morning. Usually I stick to [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Going on a photography shoot with a pro</title>
		<link>http://www.position-relative.com/2009/08/going-on-a-photography-shoot-with-a-pro/</link>
		<comments>http://www.position-relative.com/2009/08/going-on-a-photography-shoot-with-a-pro/#comments</comments>
		<pubDate>Tue, 04 Aug 2009 21:42:11 +0000</pubDate>
		<dc:creator>Debbie</dc:creator>
				<category><![CDATA[Clients]]></category>
		<category><![CDATA[Digital Photography]]></category>
		<category><![CDATA[Diversions]]></category>
		<category><![CDATA[elk]]></category>
		<category><![CDATA[photography]]></category>
		<category><![CDATA[rocky mountain national park]]></category>

		<guid isPermaLink="false">http://www.position-relative.com/?p=837</guid>
		<description><![CDATA[One of my photography clients is taking me up to Rocky Mountain National Park to shoot elk (with a camera, folks) next month. That&#8217;ll be so much fun!]]></description>
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