Archive for November, 2007


This morning I tried to cancel my Yahoo Search Marketing account, but I couldn’t figure out how. Nothing in the help section about it… I had to leave for a meeting so I sent them an email and just sat back down here.

No answer from email yet, so I Googled ‘close my yahoo search marketing account’ and the first page I came to was on the YSM site and it actually did lead me to a page with information on how to close the account.

I made the call. I went through three levels of menus and then was routed to my ‘customer solutions advocate’ (I like that). He had my account closed in about two minutes and it was very pleasant. He didn’t try to convince me to stay (I was closing the account because we sold the business to which it was connected) and was polite and fast. I couldn’t ask for more.

If anyone’s interested, read more here about closing a YSM account (not that I’m advocating this!)…

I’ve been looking around for places to submit my CSS-based sites (galleries, that kind of thing). I just got my business site listed in CSSGlance, an Italian CSS gallery.

I think my site’s getting three stars in the ratings because of that big ‘Colorado Rockies’ logo (which is of course no longer there on the live site!).

I met with a new client yesterday who was extremely interested in what I can do for them as far as SEO. Whenever I build a website, I always include what I refer to as ‘basic SEO services’: a limited amount of keyword research and incorporation of 2-3 keyword phrases per page in the content and elements of the code. The client understood this when I explained it, but wanted to know whether this is enough to begin showing up in SERP’s.

By itself, with a badly designed site, it might not be. But in my experience creating a usable site (cleanly coded, very clear navigation, well-written content, appropriate doctype, an intelligent site structure) goes hand in hand with SEO. Without one or the other, a site often won’t perform well in the search engines. But with both, I’ve found that my clients’ sites begin showing up earlier, not later, and often wind up outperforming their competitors even without an ongoing, expensive SEO campaign.

That’s not to say that ongoing monitoring isn’t important, but for the initial launch of a new site, paying attention to both basic SEO and usability is a key combination that I never skimp on.

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