Yes, I know it’s been way too long since I last posted. I do know. But things have been very busy lately; we were working on getting our retail site ready for the holidays, and holiday shopping is now in full swing.

Over Thanksgiving (and I mean all fricking day), we did testing on the speed of the retail site’s server and found it was performing at a level of ‘poor’ or ‘fair’ all the time. So I decided (maybe with not quite enough forethought) that a virtual private server (VPS) might be the answer. I thought we were bogging down due to the sum total of activity on the shared server and that switching to one where we’d have a guaranteed amount of space and bandwidth all the time might be better.

I’ve talked before about how happy I was with my current host. Their tech support was outstanding - until a few days before Thanksgiving when I opened up the VPS account.

Read the rest of this entry »